Terms & Conditions
These terms apply to every quote and order placed with Saturn Maple Inc., the registered company behind the Saturn Metal brand. Read them before you confirm an order.
At a glance
Minimum order
$1,000 CAD. Smaller orders are priced higher.
Order cutoff
12:00 PM. Later orders move to the next production or delivery date.
Claims
In writing within 24 hours of receipt, with photos and batch number.
Returns
Written approval first. 20% restocking fee, unused and in original packaging.
Overdue accounts
2% interest per month.
Pricing and orders
How quotes are priced and when an order enters production.
All prices are in CAD and are subject to change without prior notice based on steel market fluctuations.
Any profile lengths outside the regular product list require additional preparation time and are subject to extra processing charges.
The minimum order value is $1,000. Orders below this amount will be subject to a price increase.
Orders placed after 12:00 PM may be scheduled for the next available production or delivery date.
Custom or special packaging outside of our regular packaging standards may incur additional charges.
Delivery, claims and returns
What applies when an order is picked up at our facility or delivered to your site.
An authorized signature is required upon delivery or pickup. Prices are based on pickup from our facility. Delivery and shipping costs will be quoted separately based on order volume and delivery location.
Damage, shortages or product issues must be reported in writing within 24 hours of receipt, with photos and the batch number.
No returns are accepted without prior written approval. Approved returns are subject to a 20% restocking fee and must be unused in original packaging.
Any warranties, either expressed or implied, are limited to the replacement of any defective goods.
Liability and payment
Limits of liability, invoice disputes and payment terms.
We are not liable for delays or non-deliveries due to conditions beyond our control, such as strikes, transport delays or raw material shortages.
Saturn Maple Inc. shall not be liable for any indirect, incidental, special or consequential damage arising out of or related to the use or inability to use our products, even if advised of the possibility of such damages. Our liability shall in no event exceed the purchase price of the goods in question.
All invoices will be deemed correct and accepted as presented if no dispute is raised with Saturn Maple Inc. within 24 hours of the invoice date.
2% interest is charged per month on overdue accounts.
Ownership of goods and performance described herein is reserved by the seller until the purchase price is paid.
Questions about an order
Questions about pricing, delivery or an invoice? Send your list or call our Toronto team and we will walk you through the terms that apply.